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IT System Attracts Tongan Retirement Fund Board

The system has assisted SCGF to improve on its business processes, reduce usage of printing papers- Green ICT, automate processes, turnaround time improved, timely reporting, system accessibility etc.

Standing (from left): TRFB system administrator, Paula Latu, SCGF loans officer administration, Rakesh Roshan, SCGF manager lending and operations, Sagar Dayal, Datec analyst programmer, Shetashni Devi and SCGF business analyst, Prashneel Prasad. Sitting (from left): SCGF IT support officer, Sala Nalotawa, manager IT, Sheetal Shalini, TRFB ICT manager, Taniela Koloamatangi and TRFB chief operations officer, Tevita Veituna at the SCGF head office in Lautoka on November 2, 2022. Photo: Nicolette Chambers

An Information Technology (IT) system used by the Sugar Cane Growers Fund (SCGF) and believed to be the only one of its kind in the Pacific has attracted the attention of the Tongan Retirement Fund Board.

SCGF acquired the modern and robust IT System, BeaconPro to manage its lending activities from an Indian ICT provider- Sesame Software Private Ltd, who has co-partnered with local provider- Datec Fiji Ltd.

SCGF Manager IT, Sheetal Shalini said the system has been fully operational on its own, from January 6 last year with the digital services launched on January 7 this year.

“The system provides functionality such as customer relationship management, loan origination system, loan processing and management modules mobile application, arrears management online portal, SMS gateway, reports and dashboard,” said Ms Shalini.

“The system has assisted SCGF to improve on its business processes, reduce usage of printing papers- Green ICT, automate processes, turnaround time improved, timely reporting, system accessibility etc.”

Tongan Retirement Fund Board (TRFB) chief operations officer, Tevita Veituna said his team had so far received positive responses after discussions with staff at the SCGF.

Mr Veituna said the new project that the TRFB were looking into involved home mortgages.

“It requires a system to administer and manage this project, we came across this one at SCGF and we wanted to witness the operation of the BeaconPro mortgage loan system and try to get more technical information about the system from Datec and SCGF that will help us in our selection process and if we get to choose this one it will help us greatly in the implementation and installation phase,” he said.

He said the TRFB managed the retirement benefits for civil servants.

He added that there were more than 6000 active members.